129 Hale Drive
(608) 399-3100
Mon – Fri: 10 am to 6 pm
Sat: 10 am to 5 pm
Sun: 12 pm to 5 pm
Things we want you to know: If you cancel service before receiving 3 bill credits, credits stop. Prepaid Unlimited+ with Multiline Discounts plan required. Limited to one prepaid instant discount per line within a 12-month period. See uscellular.com/terms for more details. ©2025 UScellular
High-Speed Internet
Terms & Conditions
General
Your use of the UScellular® High-Speed Internet Service, including the use of any equipment and Services (together “HSI Service”) is governed by the following documents. Any conflict among these documents shall be resolved by giving priority to the documents in the order listed below.
HSI Service does not support roaming. HSI Service plans require that the equipment associated with the plan be used only at one fixed location approved by UScellular. The HSI Service plans are fixed service plans and may only be used at one location within UScellular licensed market area as approved by UScellular when your HSI Service Plan is activated (“HSI Service Address”). You may not move the equipment to a new location without UScellular approval. In the event you desire to move your HSI Service Plan from your HSI Service Address you will need to request preapproval from UScellular. UScellular will determine if your new location is one that is permitted per your HSI Service Plan. In the event you move the device from the HSI Service Address without UScellular approval, we may either cancel your HSI Service Plan or proactively change your HSI Service Plan to one that best fits your usage and is available at the new location. The new service plan may be another HSI Service Plan or any other data plan currently available. If your HSI Service Plan is cancelled, you will still be liable for any amounts owed for the equipment.
external fixed equipment
Certain HSI Service Plans may require the installation of permanent equipment at your HSI Service Address. Only a professional installer can install/de-install this equipment. You agree to cooperate with UScellular as necessary to allow the equipment necessary to receive the HSI Service to be installed/de-installed at your HSI Service Address. You agree to follow any instructions provided by UScellular or any UScellular designated third party regarding installation/de-installation of any equipment required for the HSI Service, including installation/de-installation of replacement equipment if necessary.
Ip address
The HSI Service utilizes dynamic IP addresses or privately managed IP addresses. UScellular makes no guarantees regarding the HSI Services interconnectivity with the internet and some Internet content may be unavailable to you. Static IP addresses are not used or available for the HSI Service and some uses that require static IP addresses are not supported by the HSI Service.
software
You agree and understand that the equipment and systems through which UScellular provides the HSI Service may contain firmware or software (“Software”), and that UScellular shall have the right to upgrade, update, monitor and perform maintenance on the equipment and Software at any time without notice. You consent to any Software license terms associated with your use of or access to the HSI Service or equipment.
software
You agree and understand that the equipment and systems through which UScellular provides the HSI Service may contain firmware or software (“Software”), and that UScellular shall have the right to upgrade, update, monitor and perform maintenance on the equipment and Software at any time without notice. You consent to any Software license terms associated with your use of or access to the HSI Service or equipment.